The printers shared from the new printer server can only be install on some win10 computers successfully.Ģ.Could you please enter winver in command prompt on win10 computer and print servers then look the OS version and OS version number ?ģ.Which print driver do you install on printer server?Ĥ.Which printer policy and other policy do you deploy for both normal win10 and issue win10? Are the normal win10 and issue win10 in the same OU? But everything work on my PC but some not.Ĭan someone help me? I searched on the web but didn't found any solution.ġ.'We will migrate to a new server soon and we installed the drivers on it.' I did try to do the command sfc /scannow with admin right in order to repair some Windows files but without any luck.Īlso, i downloaded new drivers on the RICOH website and same result. but i cannot go in the printing preferences. If i update the driver in the device manager, the driver is displayed in Settings -> Peripheral devices -> Printer and scanners. If i go in device Manager, sometimes i can see 'device not recognized' and sometimes the name of the photocopier is there. All of our OS are in Windows 10 professionnal.įor those who didn't work, when the installation is finished, the name of the driver is not displayed in Settings -> Peripheral devices -> Printer and scanners. Some users managed to install the driver, some not. We will migrate to a new server soon and we installed the drivers on it. We have some PC in our organisation who cannot seem to install some printer drivers correctly.

How to install ricoh printer driver